Cookies

We use cookies, web beacons and similar technologies (collectively called “cookies”) to use your experience with us. We use cookies on our websites and in our services, such as in our customer portal, our cash register and for our other payment options. This cookie policy explains how we use cookies and your ability to choose how to use them. See also our data protection policy regarding the handling of your personal data.

What are cookies

Cookies are small text files consisting of letters and numbers. These are sent from Forshaken’s or our partners’ web server and saved on your device as below. We use the following cookies: Session cookies: temporary cookies that expire when you close your browser or app. Permanent cookies: cookies that remain on your computer until you delete them or they expire. First-party cookies: cookies set by the website you visit Third-party cookies: cookies set by a third-party site Web beacons are small transparent graphic images that can be found in emails that we send to you. “Similar technologies” are technologies that store information in your browser or on your device in a way similar to cookies and web beacons. Cookies enable our website and our services to remember your choices and preferences (such as login, text size and other settings) for a period of time, so that you do not have to set them again each time you visit us.

Why do we use cookies?

The cookies we use normally improve the services we offer you. Some of our services actually need cookies to work, while others simply exist to make our services more smoooth for you. In general, we categorize our cookies and their use as follows: Necessary cookies are absolutely necessary to be able to offer our basic services, for example to use our payment options or our customer portal. Our services would not work without these cookies. Optimization cookies provide us with comprehensive analytical information regarding your use of our services. It helps us to continuously improve our products, which is necessary because our products would not be as smoooth without these cookies. Preference cookies allow us to save settings such as language selection or whether we should pre-fill your information or not. Without these types of cookies, we would not be able to tailor our services to your wishes. These cookies are necessary because it is fundamental to our services that your experience with us should be as smoooth as possible. Security-related cookies make our services and your data safe and secure, for example by helping us detect fraud and protect your data. As this is an essential part of our services, these cookies are also necessary. Marketing cookies explained below.

Marketing cookies

Forshaken uses marketing cookies to customize and improve your experience on our website, in marketing emails and in third-party advertising. Automated marketing: cookies from our platform for marketing automation allow us to be more relevant in our communication with you. Based on personal data provided voluntarily by the user, e.g. via forms on our website, Forshaken uses this information to improve the ability to deliver more relevant information on the website and via advertising channels.

Analysis:
Analysis cookies collect information about how users interact with our website and customer portal, which gives us lessons about overall interaction patterns rather than individual users’ behaviors. This data helps us to improve your experience on the website and in our customer portal.

Advertising:
Advertising cookies collect information about your activities and interest shown on our website so that we can show relevant and targeted advertising in third-party channels (search engines, social media and advertising networks). Your browser or device usually allows you to change the settings for the use and scope of cookies. Go to the settings of your browser or device to learn more about how to adjust the settings for cookies. For example, you can choose to block all cookies, only accept first-party cookies, or delete cookies when you close your browser. Keep in mind that some of our services may not work if you block or delete cookies.

Cookies we use

We may update this policy in the future and therefore urge you to review it regularly to keep you updated on how we use cookies. For an overview of exactly which cookies we use and important information about them (for example, the purpose of our use of them and how long they are stored)

How can you control Forshaken's use of cookies?

We may update this policy in the future and therefore urge you to review it regularly to keep you updated on how we use cookies. For an overview of exactly which cookies we use and important information about them (for example, the purpose of our use of them and how long they are stored)

Contact Us

Forshaken has a data protection representative and a team consisting of data protection specialists. As we take data protection very seriously, we also have a customer service team that handles data protection issues, which you can reach via dataskydd@forshaken.se. Forshaken AB is responsible for personal data for the processing of your personal data as above. Forshaken AB complies with Swedish data protection legislation. Please visit www.forshaken.com for more information about Forshaken